The way this plugin works is simple: a typical chat widget sits on the bottom right side of your WordPress website. If you have a website and you are serious about your business, you cannot overlook the importance of live chat. These include Zendesk, Messenger, HubSpot CRM, WhatsApp, Mailchimp, Salesforce, and others. Easy to customize and extendįrom email marketing to social media, LiveChat integrates seamlessly with a range of popular third-party apps and services. Want to communicate with shoppers while they’re browsing your WordPress store? LiveChat has partnered with the major ecommerce platforms, including BigCommerce for WordPress, WooCommerce, and Ecwid Ecommerce Shopping Cart. In addition, LiveChat works well with any WordPress theme or WordPress template without requiring any modifications. One of the key things about this plugin is that it is designed to work with the most popular WordPress site builders – Elementor Page Builder, Divi Builder, WordPress Page Builder, Beaver Builder, to name a few.

All of their messages will be stored within LiveChat, ready to be replied to. During your off-hours, your customers will still be able to message you in the chat widget – just as they would if your team was online. With LiveChat you can provide 24/7 customer support. To ease your customer support processes, you can handle multiple chat windows across different pages. It’s a snip to set up quick replies to answer repetitive questions and create chat tags to streamline communication. It’s possible to set up different themes for the mobile experience, and you can add team photos for more personalized interactions.īut that’s not all. You can customize colors and messages to match your website. LiveChat’s personalization features are no match for the competition. These, for instance, could be used to automatically pop up on your checkout page if a shopper is inactive. Under the hood, LiveChat offers a number of efficiency features, such as targeted messages.

Plus, you can use the chat widget as a contact form for offline messages or even to enable customers to sign up to your mailing list. Want to communicate with customers while they’re browsing your website? With LiveChat’s WordPress plugin, you can connect with them and answer questions as they come in.Īlong with chatting, you can also send out personalized messages based on different criteria.

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